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SOCIAL MEDIA BEFORE, DURING, & AFTER EMERGENCIES

REFERENCES


  1. Bennett, S. (2011, October 03). In Case of Emergency Use Social Media. Retrieved from http://www.mediabistro.com/alltwitter/emergency-use-social-media_b14412
  2. Byrd, A. (2013, November 21). MicroMappers lets anyone become a digital humanitarian. Retrieved from http://www.fastcompany.com/3021961/reverse-engineered/micromappers-lets-anyone-become-a-digital-humanitarian
  3. Cetin, M. (2013, November 7). The Beginner's Guide to TweetDeck. Retrieved from http://mashable.com/2013/11/07/tweetdeck-beginners-guide/
  4. Donnelly, C. (2013, July). Asiana: the (tragic) sound of silence #CrisisPR #SMEM. Retrieved from http://storify.com/columdonnelly/asiana-the-tragic-sound-of-silence-crisispr-smem?goback=.gde_106846_member_255959099
  5. Duggan, M. and Smith, A. Social Media Update 2013. Retrieved from http://www.pewinternet.org/Reports/2013/Social-Media-Update.aspx
  6. Ellis, E. (2013, September 17). Gnip Blog – Social Data and Data Science Blog – Gnip. Retrieved from http://blog.gnip.com/how-social-media-is-used-in-natural-disasters/
  7. FEMA. (2013, June 18). IS-42: Social Media in Emergency Management – Lesson 2: The Business Case for Using Social Media for Emergency Management. Retrieved from http://emilms.fema.gov/is42/BPSM0101020t.htm
  8. FEMA. (2013, June 18). IS-42: Social Media in Emergency Management – Lesson 2: Monitoring and Aggregating Sites. Retrieved from http://emilms.fema.gov/is42/BPSM0101020t.htm
  9. FEMA. (n.d.). Matrix of Social Media use in Emergency Management. Retrieved from http://emilms.fema.gov/is42/BPSM0103050t.htm
  10. Fire Department of New York (FDNY) Twitter. (n.d.) Retrieved from: www.twitter.com/FDNY
  11. Fox, Z. (2013, May 21). Why Social Media is the Front Line of Disaster Response. Retrieved from http://mashable.com/2013/05/21/social-media-disaster-response/
  12. Geofeedia Website. (n.d.) Retrieved from https://geofeedia.com/
  13. Griggs, B. (2012, October 30). Sandy is the year’s No. 2 topic on Facebook. Retrieved from http://www.cnn.com/2012/10/30/tech/social-media/sandy-facebook-chatter/
  14. Haggerty, A. (2013, April 16). Boston Marathon crisis: How social media responded | The Drum. Retrieved from http://www.thedrum.com/news/2013/04/16/boston-marathon-crisis-how-social-media-responded
  15. Hodgson, B. (2013, October 01). Asiana Airlines 214 & Digital Crisis Management. Retrieved from http://www.slideshare.net/Brendan/asiana214-analysisfinal
  16. HootSuite Website. (n.d.) Retrieved from https://hootsuite.com/features/social-networks
  17. How to Create Positive PR Through Social Media. (2013, May 29). Retrieved from http://outfirstdigital.com/how-to-create-positive-pr-through-social-media-7-basic-principles/
  18. Jasper, T. (2013, July 15). Digital Lessons Learned from Super Storm Sandy. Retrieved from  http://www.disaster-resource.com/index.php?option=com_content&view=article&id=2341:social-media-digital-lessons-learned-from-super-storm-sandy
  19. Kalb, I. (2013, July 22). Asiana Airlines Needs Serious Help With Crisis Management. Marshall School of Business, University of Southern California. Retrieved from http://www.businessinsider.com/asiana-airlines-accident-response-continues-to-be-just-plane-stupid-2013-7
  20. Kanalley, C. (2013, April 21). Craig Kanalley: Boston Marathon Bombing Timeline: The Week in 50 Tweets, 5 Videos. Retrieved from http://www.huffingtonpost.com/craig-kanalley/boston-marathon-bombing-timeline_b_3125721.html
  21. Katims, L. (2013, October 2). Virtual Operations Support Teams Harness Social Media. Retrieved from http://www.emergencymgmt.com/disaster/Virtual-Operations-Support-Teams-Social-Media.html
  22. Kuriakose, D. (2013, July 29). FEMA App Adds Crowdsourcing for Disaster Relief. Retrieved from http://mashable.com/2013/07/29/fema-app-disaster-relief/
  23. Lauby, S. (2009, June 02). 10 Must-Haves for You Social Media Policy. Retrieved from http://mashable.com/2009/06/02/social-media-policy-musts/
  24. Mazmanian, A. (2013, July 9). Twitter for Disaster Responders. Retrieved from http://fcw.com/articles/2013/07/09/fema-social-media.aspx
  25. Meier, P. (2013, July 21). TEDx: Using Crowdsourcing to Verify Social Media for Disaster Response | iRevolution. Retrieved from http://irevolution.net/2013/07/21/tedx-crowdsourcing-verification/?goback=.gde_106846_member_259920926
  26. Meier, P. (2013, September 25). MicroMappers Launched for Pakistan Earthquake Response (Updated). Retrieved from http://irevolution.net/2013/09/25/micromappers-for-pakistan-earthquake-response/
  27. MicroMappers: Supporting Disaster Response With a Single Click! (n.d.) Retrieved from http://micromappers.com/what
  28. Mims, C. (2010, June 14). How Twitter Helps in a Disaster. Retrieved from http://www.technologyreview.com/view/419368/how-twitter-helps-in-a-disaster/
  29. Mobile Messaging and Social Media 2015. (2015, Aug 19). Retrieved from http://www.pewinternet.org/2015/08/19/mobile-messaging-and-social-media-2015/
  30. Nakaso, D. (2013, July 16). Asiana Airlines’ perplexing response to Flight 214 crash. San Jose Mercury News. Retrieved from http://www.mercurynews.com/ci_23671823/asiana-airlines-perplexing-response-flight-214-crash
  31. Nicholas, I. (2013, October 09). Crisis Management Planning 101: Learning from Asiana’s Mistakes. Retrieved from http://crisisthinking.co.uk/2013/10/09/crisis-management-planning-101-learning-from-asianas-mistakes/
  32. Nigam, S. (2013, July 09). Asiana Airlines Crash Crisis Management 2.0 – Case Study and Analysis. Retrieved from http://simpliflying.com/2013/asiana-airlines-crash-crisis-management-sfo/
  33. Phillips, B. (2013, July 06). Asiana Airlines: An Unsympathetic Press Release. Retrieved from: http://www.mrmediatraining.com/2013/07/06/asiana-airlines-an-unsympathetic-press-release/
  34. Rogers, S. (2013, July 10). The Boston Bombing: How journalists used Twitter to tell the story | Twitter Blogs. Retrieved from https://blog.twitter.com/2013/the-boston-bombing-how-journalists-used-twitter-to-tell-the-story
  35. Shih, G. (2012, November 2). Twitter Activity Spiked During Hurricane Sandy: Over 20 Million Tweets About The Disaster This Week. Retrieved from http://www.huffingtonpost.com/2012/11/02/twitter-hurricane-sandy_n_2066281.html
  36. Skolnik, A. (2013, July 29). FEMA's Updated Social Media Tools. Retrieved from www.fema.gov/media-library/assets/videos/83163
  37. Social Media Overview - Digital Communications. (n.d.). Retrieved from http://webcomm.tufts.edu/social-media-overview13/
  38. Stanglin, D. and Toppo, G. (2013, July 07). Social Media Often First at Tragedy Scene. USA Today. Retrieved from http://www.usatoday.com/story/news/nation/2013/07/07/social-media-asiana-airlines-tweets-david-eun-twitter-tweets/2496903/
  39. Stephens, K. (2011, February 2). The art of the hashtag for emergency management. Retrieved from http://idisaster.wordpress.com/2011/02/02/the-art-of-the-hashtag-for-emergency-management/
  40. Subcommittee Hearing:Emergency MGMT 2.0: How #SocialMedia & New Tech are Transforming Preparedness, Response, & Recovery #Disasters #Part1 #Privatesector. Retrieved from http://homeland.house.gov/hearing/subcommittee-hearing-emergency-mgmt-20-how-socialmedia-new-tech-are-transforming
  41. Syme, C. (n.d.). How to Use Twitter Hashtags in a Crisis - cksyme.org. Retrieved from http://www.socialmediatoday.com/content/how-use-twitter-hashtags-crisis
  42. Toro, R. (2013, October 29). Hurricane Sandy’s Impact (Infographics). Retrieved from: http://www.livescience.com/40774-hurricane-sandy-s-impact-infographic.html
  43. TweetMap ALPHA. (n.d.) Retrieved from http://worldmap.harvard.edu/tweetmap/
  44. Twitter Alerts. (n.d.). Retrieved from https://about.twitter.com/products/alerts
  45. University of San Francisco. (n.d.). Social Media The New Face of Disaster Response. Retrieved from http://onlinempa.usfca.edu/social-media-infographic/
  46. U.S. Department of Health and Human Services. Policies that Apply to Social Media. Retrieved from http://www.hhs.gov/web/socialmedia/policies/index.html
  47. Virtual Operations Support Team. (n.d.) Retrieved from http://vosg.us/
  48. Virtual Social Media Working Group and DHS First Responders Group. (2013 June). Lessons Learned: Social Media and Hurricane Sandy. Retrieved from: http://www.ghinternational.com/docs/DHS_VSMWG_Lessons_Learned_Social_Media_and_Hurricane_Sandy_Formatted_June_2013_FINAL.pdf

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