SOCIAL MEDIA BEFORE, DURING, & AFTER EMERGENCIES

resources to learn more

To learn more about using social media for public health emergency response, more information can be found in the links below.

A.Training

• Visualizing Social Media: New Tools for Research and Practice, from the National Center for Disaster Preparedness at Colombia University. This resource includes:
  • Online course, Social Media in Preparedness and Response
  • Concepts of Social Media in Disaster Video Series
  • Additional resources
• FEMA online Independent Study course, IS-42: Social Media in Emergency Management , containing information and resources that will aid in building your social media strategy.

B. Articles and Reports

• Integrating Social Media Monitoring into Public Health Emergency Response Operations, an article published by Tamer Hadi and Karen Flesher in the journal Disaster Medicine and Public Health Preparedness, 10(5), pages 775-780.
• Reports from DHS’ Virtual Social Media Working Group (VSMWG):
  • Best Practices for Incorporating Social Media into Exercises
  • Community Engagement Guidance and Best Practices
  • From Concept to Reality: Operationalizing Social Media for Preparedness, Response and Recovery
  • Lessons Learned: Social Media and Hurricane Sandy[AM2]
  • Next Steps: Social Media for Emergency Response
  • Social Media Strategy
  • Using Social Media for Enhanced Situational Awareness and Decision Support

NOTE: An updated list of publications can be found on the First Responders Group publication page.