Case Management | Learning Center

Course Details

Course Description

This pilot course reviews how communities can establish collaborative case management services. Using case studies and existing tools and resources, the participants will identify the common barriers to disaster case management and establish a basic understanding of how to effectively implement a case management program.

The course will introduce lessons learned from recent disasters and will provide an overview of currently available resources and tools for effective disaster case management. The curriculum will include opportunities to develop stronger partnerships between the public and private sectors, provide checklist-based resources for use in a pre- and post-disaster environment, and best practices for enhancing collaborative case management services.

Course Logistics


Format	Classroom
Date/Time	Tuesday, March 3, 2020 9:00 AM - 5:00 PM Check in begins at 8:30 AM
Location	DelValle Institute for Emergency Preparedness 785 Albany Street Boston, MA 02118
Faculty	National Center for Disaster Preparedness, Earth Institute, Columbia University

Additional information about course attendance is available upon acceptance into the course.

Learning Objectives

Upon completion of this course, the learner will be able to successfully complete post test questions based on the following enabling learning objectives.

Given a description of FEMA’s Individuals and Households Program under the Robert T. Stafford Act, the learner will identify the program’s roles and capabilities.
Given a slide based resource, the learner will define a disaster-caused unmet need.
Given a description of FEMA’s Disaster Case Management Program, the learner will identify the overall objective of disaster case management and identify the barriers that individuals face post-disaster that case management addresses.
Given a case study, the learner will identify elements of a disaster recovery plan including resources, potential partners and services for a disaster survivor.
Based on a case study, the learner will identify the two stages of the Disaster Case Management Program.
Based on a case study, the learner will identify the role of state/local stakeholders during the long-term case management process.
Based on a case study, the learner will identify three strategies that a state/region can take to prepare for disaster case management.
Given details from FEMA's case management toolkits, the learner will identify resources to support the Disaster Case Management application.
Given a case study, the learner will identify the best practices for collecting, storing, sharing and handling Private Identifiable Information (PII) of disaster survivors.
Given a case study, the learner will identify two strategies to ensure effective management of the Disaster Case Management program.

Target Audience & Accreditation

Target Audience

This course is available to managers and leadership of state, local, tribal, and territorial governments, emergency management agencies and offices, social service organizations, community and economic development organizations, councils of government, councils of area development districts, non-profits including voluntary organizations, planning organization representatives, chamber of commerce representatives, the construction and housing industry, public housing authorities, urban planners, insurance leaders, and the general public.

Accreditation offered:

This program was designed to meet the requirements of the Massachusetts Board of Registration in Nursing, 244 CMR 5.00 for 7.2 contact hours of nursing continuing education.

This program was designed to meet the requirements of the Massachusetts Board of Registration for Sanitarians, 255 CMR 5.00 for 6 contact hours of continuing education

This program was designed to meet the requirements of the Massachusetts Board of Registration for Health Officers, 241 CMR 4.00 for 7.2 contact hours of continuing education.

Please contact us for the status of social work CE accreditation.

Funding

This project was supported by Cooperative Agreement Number EMW- 2018-CA-00068 administered by the U.S. Department of Homeland Security. Point of views or opinions expressed in this document are those of the author and do not represent the official position or policies of the U.S. Department of Homeland Security.

Enrollment options

FEMA Pilot Course: Establishing Collaborative Case Management Services 03/02/2020

This course reviews how communities can establish collaborative case management services. Using case studies and existing tools and resources, the participants will identify the common barriers to disaster case management and establish a basic understanding of how to effectively implement a case management program.

Enrolled students: 35

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